Latest Call Center Hiring Featured Articles

Sitel Creates 250 New Jobs in Customer Experience Center

Sitel, a global customer care provider, has announced that it will soon fill in 250 new positions in its customer care call center in San Angelo, Texas.

Study Identifies the Megatrends in Retaining Employees

Knowledgeable, engaged employees are the lifeblood of any business. But by some estimates, today's employees are disengaged from their jobs in larger numbers than at any time in history.

UK Town Getting Second Call Center as Business Grows

While the United States is getting a lot of mentions for the number of call centers that are coming back to the states, there are plenty of areas around the rest of the globe that are seeing call center job growth as well.

North Carolina Opening Second Tax Department Call Center

When people think of call centers staffing up, they usually only think of private businesses doing the staffing. The fact of the matter is there are plenty of state, county and local government offices that find themselves needing additional call center staff from time to time as well. One such incidence is the Greensboro, N.C. tax call center. The state recently told the News & Record it was looking to hire as many as 50 new employees in order to fill vacancies at a new center it plans to open later this year.

Bright House Networks to Add 120 Call Center Jobs in Florida

As the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, Bright House Networks is experiencing growth in its customer base by providing services with technologically advanced systems.

APAC Customer Services Set To Hire 200 New Agents and Supervisors

Contact center jobs are traveling back to the U.S., a clear reflection of the changed mindsets of today's customers as more and more seek to interact with an agent based in this country.

Call Center Jobs Making Their Way Back to the US

Businesses operating in the states are reportedly also bringing their call center responsibilities back to our shores, due largely to demand from customers.

Texas Call Center to Hire 300 Agents, Managers

Teleperformance, a Paris-based firm, will soon be offering 300 new positions at its Abilene, Texas, call center to handle calls for several health insurance companies within the U.S.

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