LanguageLine Solutions, a provider of translation services, is opening a new call center in El Paso, Texas, bringing 100 new jobs for translators to the area.
The city of Troy, a suburb of Detroit, is adding 420 new call center jobs with the opening of a new center by S&P Data Michigan LLC, a subsidiary of California based S&P Data LLC.
An update by the Phoenix Business Journal notes that TransPerfect Translations International, Inc. is increasing its job opportunities in Arizona with an upcoming influx of new employees.
Ferguson, a major wholesale supplier of construction-related plumbing products, is relocating its national sales center from its current location on the Newport News corporate campus in Virginia.
Are your staff members your most valuable asset? While not every company lives by this concept, many recognize the value talented people bring to their growth strategies.
The Tempe, AZ-based call center solutions division of TransPerfect reports that it will hire 150 new call center customer service professionals over the next 30 days.
Call center outsourcing has proven to be quite valuable for many businesses to streamline their practices and cut down on the labor costs associated with sustaining a customer service center in-house.
While the call center business can be one of massive ebbs and massive flows, Comcast believes it is seeing enough revenues that it wants to increase the number of staff working in communities across the state of Florida.
As customer interactions become more complex, contact centers need their agents to have ever more finely grained skills and temperaments...
Many customer contact organizations have implemented Workforce Optimization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor...
Effective customer service operations starts with hiring people with the right communication, technical, critical thinking and language skills....
JetBlue Airways made headlines about 10 years ago when it pioneered its home-based agent reservations model...
Some of the best-known brands in wireless communication rely on Interactive Response Technologies (IRT) of Ft. Lauderdale, Florida to handle sales and service inquiries for its customers...
When this International Association of Outsourcing Professionals (IAOP) Top-10 company ramps up hiring, it pulls out all the stops...
With InterviewIQ, the quality of prospective employees has risen dramatically. Our recruiters can focus their attention on detailed candidate evaluation instead of trying to schedule the initial interview.
Interactive Response Technologies
Our customers have come to expect exceptional service and our crewmembers continue to deliver on each and every flight. HireIQ has demonstrated its ability to not only help us hire the best possible candidates, but to do so at a reduced cost of recruitment.
Director of Talent Acquisition